If you’re experiencing problems with your new vehicle and need to take action, there are official resources available to help. Below, you’ll find links to file complaints against manufacturers and dealerships, as well as where to check for vehicle recalls.
1. File a Complaint Against a Car Manufacturer or Dealership
If your dealership or vehicle manufacturer is not addressing your concerns, you can file a complaint with the Better Business Bureau (BBB) and other consumer protection agencies:
- Better Business Bureau (BBB) Auto Complaints
File a Complaint with the BBB
The BBB allows you to report issues with car dealerships, repair shops, and manufacturers. They may mediate a resolution between you and the business. - National Highway Traffic Safety Administration (NHTSA) Complaints
Report a Safety Problem
If your vehicle has a defect that affects safety, you should report it to the NHTSA. If enough complaints are filed, they may initiate an investigation or recall. - Federal Trade Commission (FTC) Complaints
File a Complaint with the FTC
The FTC investigates fraudulent practices, misleading warranties, and other consumer protection violations by manufacturers and dealerships.
2. Check for Vehicle Recalls
Before pursuing legal action, check if your vehicle is subject to a recall. Manufacturers are required to fix recalled vehicles for free.
- National Highway Traffic Safety Administration (NHTSA) Recall Lookup
Check for Recalls Here
Enter your VIN (Vehicle Identification Number) to see if your car has any open recalls. - Manufacturer-Specific Recall Websites
Many manufacturers have their own recall databases. If you suspect a recall but don’t see it on the NHTSA site, visit the manufacturer’s official website.
3. Next Steps if Your Car is Defective
If you’ve filed complaints and checked for recalls but are still dealing with unresolved issues, you may have a Lemon Law claim. Under California’s Lemon Law, you could be eligible for a buyback or replacement if:
- Your new vehicle has undergone multiple repairs for the same defect.
- The issue significantly affects the car’s safety, usability, or value.
- The manufacturer or dealer refuses to properly repair your car.
Need Legal Assistance? Contact us for a free consultation and learn about your options under California Lemon Law.
Call Us Today: (858) 345-6289
Email Us: info@goldenstatelemonlawyers.com
Don’t let a faulty car leave you stranded—know your rights and take action today!
